Frequently asked questions
Everything you need to know about the product and billing.
Is there a free trial available?
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Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
What is Trenva about?
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Trenva is a platform designed to help businesses manage their projects efficiently with modern tools and personalized support.
What is your cancellation policy?
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You can cancel your subscription anytime. No questions asked.
Can other info be added to an invoice?
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Yes, you can add custom information, such as a P.O. number, to your invoices. This can be managed in your account settings.
How does billing work?
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Our billing is straightforward. We use an automated system that charges your credit card or chosen payment method on a monthly or annual basis, depending on your subscription plan.
How do I change my account email?
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To change your account email, please navigate to your profile settings. For security purposes, you may need to verify your old and new email addresses.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.